The update problem with "smart artifacts"
Having written and talked a lot about technological flops and failures, I'm always fascinated by this time of the year. With the CES at Las Vegas, there's always this resurgence of bad product ideas... and the internet/smart/intelligent/connected fridge is one of them. Ars Technica has a good piece about the problems that one may encounter with smart devices. The list they make is strikingly interesting IMO:
"the "Internet of things" stands a really good chance of turning into the "Internet of unmaintained, insecure, and dangerously hackable things."
These devices will inevitably be abandoned by their manufacturers, and the result will be lots of "smart" functionality—fridges that know what we buy and when, TVs that know what shows we watch—all connected to the Internet 24/7, all completely insecure. [...] Flaws and insecurities will be uncovered, and the software components of these smart devices will need to be updated to address those problems. They'll need these updates for the lifetime of the device, too. [...] In addition to security, there's also a question of utility. Netflix and Hulu may be hot today, but that may not be the case in five years' time. New services will arrive; old ones will die out. Even if the service lineup remains the same, its underlying technology is unlikely to be static."
This necessity to have "updates" is problematic given the tendency tech companies have to badly handle them:
"That costs money, it requires a commitment to providing support, and it does little or nothing to promote sales of the latest and greatest devices. In the software world, there are companies that provide this level of support—the Microsofts and IBMs of the world—but it tends to be restricted to companies that have at least one eye on the enterprise market. In the consumer space, you're doing well if you're getting updates and support five years down the line."
Why do I blog this? The update bit is a problem i didn't consider in my argument against smart fridges but it sounds reasonable and relevant. Concerning CES products, I have to admit I'm far more intrigued by vaping devices and bluetooth-enabled piercings than such smart fridges/watches.